Concept
Kare is a customer experience (CX) platform that optimizes workflow orchestration, knowledge management, analytics and business intelligence.
Journey
Founded by a team of execs from the world’s leading technology companies, Kare improves self-service functionality by organizing unstructured data and automating responses to common customer inquiries, analyzing and administering crucial insight from traffic to drive strategic business decisions. The application of Kare Knowledgeware technology can resolve inbound support traffic handled by Kare by up to 95% and significantly increase online revenue through self-service.
Milestones
Founded in 2013
USD 1,5 million investment in 2015
Acquired by Dialpad in 2021